Hashtag PayPalCancelled started trending on Twitter after the app announces a $2500 fine.
Customers have complained to Paypal about a new misrepresentation policy that it swiftly rolled back after introducing it.
The payment company's new policy stated that beginning November 3, users who provide false information would be subject to a $2,500 fine.
PayPal apologized on Monday, claiming the original policy had been "issued in error."
The new update, according to the California-based corporation, "contained false information" and generated a significant outcry on social media over the weekend.
"This statement was never intended to be added in our policy," said PayPal. "PayPal is not fining people for providing false information.
We apologies for the uncertainty this has caused, stated a corporate spokesperson.
The use of PayPal's services for activities it defines as "sending, uploading, or publication of any messages, content, or materials" promoting false information is now prohibited,
according to a policy update announced last week.Following the rising of the hashtag #PayPalCancelled on Twitter, PayPal swiftly apologized for the "confusion."
Many prominent people, including the former president of the corporation, David Marcus, criticized the approach.